CALL OF TENDERS For the selection of a service provider for support and maintenance of Integrated Information Management System IIMS

The United Cities and Local Governments of Africa (UCLG Africa) is the umbrella organization and the united voice and representative of local government in Africa. It results from the unification of the three pre-existing continental groupings of local governments, namely the African Union of Local Authorities (AULA), the Union des Villes Africaines (UVA) and the Africa Chapter of the União das Cidades e Capitais Lusofonas Africanas, (UCCLA).

UCLG Africa is an institution that gathers 40 national associations of local governments from all regions of Africa as well as the 2000 cities that have more than 100.000 inhabitants. Therefore through its membership, UCLG Africa represents nearly 350 million Africans citizens.

UCLG Africa is a founding member of the United Cities and Local Governments (UCLG) world organization, and its regional section for Africa. UCLG Africa is currently headquartered in the City of Rabat, The Kingdom of Morocco, where it enjoys a diplomatic status as a Pan-African International Organization.

The UCLG Africa Secretariat consists of the Secretary General and the administrative staff at the UCLG Africa Headquarters and at the regional offices of UCLG Africa. The Secretary General is appointed by the Executive Committee and is the Chief Executive and Accounting Officer of the administration and secretariat of the UCLG Africa and is accountable to the Executive Committee. Its role includes managing the secretariat, supervising the regional offices of the UCLG Africa; and Taking charge of the implementation of activities and programs of the UCLG Africa.

I. NATURE AND OBJECT OF THE CONTRACT

1. Background

The UCLG Africa currently has a deployed Integrated Information Management System IIMS running on MS Office 365 , SharePoint and it related APPS.

2. Content of the mission

The service provider will:

– Implement security and maintenance updates as needed ( including to modules and core updates)

– Be responsible for ongoing maintenance inclusive of version updates, security updates, fixes to bugs, licence management of the IIMS ensuring that they continue to run smoothly and are protected from security threats.

3.Title of the Contract

Service contract for support and maintenance on Integrated Information Management System IIMS

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